Are you ready for MORE?
The day-to-day operations of running a business can be daunting and sometimes important aspects of your business can get overlooked. Important things like:
-> Following up with a lead
-> Following up with a quote
-> Following up after a service was provided
-> Requesting feedback
-> Asking for referrals
-> Replying to a complaint or bad review
These things are important not only to the business but the customers as well. The fact that you have leads coming in is a huge asset, but not following through with quotes or following up on leads can send the wrong message to your potential customer, one that might say “they are too busy for me or they don’t even follow up with a quote so imagine what it would be like to work with them”!
Also consider the needs of your customers, they will be changing and evolving, especially in times like we are experiencing now, without asking for their feedback or learning more about their needs, you will likely be missing out on opportunities to serve them in new ways.
It all sounds like work, right? and I can not argue that. Serving your customers is more than just providing them a product or service, it takes systems and procedures to ensure that their experience is the best possible one. Systems and procedures are the core of ensuring a business is run smoothly and systems and procedures are what we specialize in here at Alist Assist. We help create and implement them in your business so that you can continue to focus on serving MORE clients while being the BEST in your industry!
Want to get started on serving MORE clients? Want to work on improving your Customer experience? Want someone in your business doing this for you? Than make that call to Alist Assist today 403-380-9699! You can also learn more about Chelsea by checking out the rest of her website.