Client Care
Managing your clients can be tricky, especially when you are trying to run a business. But your clients are your biggest asset, so keeping them in mind should be a priority. Just like anything else in business, you need to have a plan for how you will manage your client service. Do you have systems and procedures in place for invoicing, payments and lead generation?
The first step to successfully mastering your client service is to systemize it – and Alist Assist is here to help!
We can help with:
- Strategy and systems to better manage your client data
- Greeting cards, invitations, newsletters and thank-you notes
- Google review requests
- Forms or surveys for customer feedback
- Email campaign newsletters
- Invoices and payment management
Database Entry & Management
If you don’t have your contacts organized, how are you reaching them? Database Management is so important when running a business. Because databases don’t only store information, they are also a great tool for reference, scheduling and client relationships. You can use your database as a marketing tool; as a reminder to follow up with clients; and to stay organized and on top of tasks.
Unfortunately, business owners often neglect their databases. They do not keep them current, make necessary changes and updates or have a database set up at all. Alist Assist is here to help!
Our services include:
- Data transfer to content management systems
- Combining receipts and other documents into spreadsheets
- Acquiring contact information and generating leads
- Adding new contacts into databases
Online File Management
Be reassured knowing that all your important documents are organized in a filing system, making your file management much easier to navigate. This saves you time and money. Use your file management system to effectively market your target audience.
What if I told you that you could access your most important documents from anywhere you had access to a computer, tablet or phone? What if you could share your documents with the click of a button? What if you could easily find a document in less than a minute (rather than thumbing through stacks of paperwork) and how would you feel knowing that your client information was so easily accessible, that you look like an organizational genius? You can have all this with our Online File Management System.
We can help with:
- Establishing and/or organizing your online file management system
- Creating a file management system that will allow you to find your files quickly
- Organize your files so that you can access them remotely, from anywhere
- Organize your client information so that you can successful market to them
- Make your files accessible to your clients or other people on your team
Market Research
What do you know about your competitors, your industry trends and your current market? We call this Market Research and it is the process of finding out what your clients want, are engaging with and how your market compares to others in your area. Market Research can be time consuming and often feels invasive (nobody wants to call up their competitors and ask how they are doing), so we have made Market Research attainable by offering to do the research for you. If you answered no to any of the above questions, it’s time we chat.
We can help with:
- Comparable Market Analysis Reports
- Online Presence Reports
- Client Pain Points Analysis Reports
- Client Feedback Reports
- Industry Trends Reports
Business Systemization
Doing the administrative tasks of running a business can be exhausting and it often sucks the energy right out of you. The excitement about being a business owner dwindles. You may feel like you are wasting your time doing administration, but the fact is, it must get done. That is why systemizing your business is so important!
Because when your business is organized, you have more time to focus on what matters most to you. You can have a coffee with a potential client, you can create a new product or service, and you can take a vacation.
If you are feeling stuck in the wheel of your administration, Alist Assist can help. We not only coach you on how to organize your day-to-day responsibilities, but we also help you build a structure and implement systems that ensure your business runs smoothly.
We can help with:
- Creating a system to understand your finances
- Creating a system to market your business
- Creating a system to manage your time
- Creating a system to manage your stress
- Creating a system to implement your procedures (Manuals, Handbooks and Checklists)
- Creating a system to reach your most desirable clients (likely the ones you already have)
- Creating a system to get feedback from your clients
- Creating a system to help you hire the right Administrator
- Creating a system to help you navigate the function of “running” your business
Digital Marketing – Powered by Genex Marketing
From Google Search to Facebook and Instagram, digital marketing plays a big role in branding your business and reaching your target audience. Are you looking to generate more customer leads, but don’t know where to start? Maybe you already have an online presence, but you are feeling overwhelmed by the task of creating effective digital advertising campaigns or having to regularly update your social pages. Alist Assist and Genex Marketing are here to help!
We can help with:
- Raising your brand awareness
- Reaching your target audience
- Generating more client leads
- Saving you time and energy
Request a free consultation!
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